PRIVACY & COOKIES

Data Protection

1) Information about the collection of personal data and contact details of the person responsible

1.1  We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is all data with which you can be personally identified.

1.2  The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is by nature BV, Vogt 21, 6422RK Heerlen, Netherlands, Tel.: +31 20 894 3805, Email: mail@naturprodukte.shop. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3  For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser bar.

2) Data collection when you visit our website

If you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if necessary: ​​in anonymized form)

Processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

3) Content Delivery Network

Cloudflare
On our website we use a so-called Content Delivery Network ("CDN") from the technology service provider Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA ("Cloudflare"). A content delivery network is an online service with the help of which large media files (such as graphics, page content or scripts) are delivered through a network of regionally distributed servers connected via the Internet. Using Cloudflare's Content Delivery Network helps us optimize our website loading speeds.
Processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on our legitimate interest in secure and efficient provision and improving the stability and functionality of our website.
We have concluded an order processing agreement with Cloudfare (Data Processing Addendum, available at https://www.cloudflare.com /media /pdf /cloudflare-customer-dpa.pdf ), which obliges Cloudfare to protect the data of our site visitors and not to pass them on to third parties. For the transfer of data from the EU to the USA, Cloudfare relies on so-called standard data protection clauses from the European Commission, which are intended to ensure compliance with the European data protection level in the USA. For more information ,
please see Cloudflare's privacy policy at https://www.cloudflare.com/privacypolicy/

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable you to recognize your browser the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can find out how long each cookie is stored in the overview of the cookie settings in your web browser.

In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed through individual cookies we use, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either to implement the contract, in accordance with Art. 6 Para. 1 lit in accordance with Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com /de-de /help /17442 /windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org /de /kb /cookies- allow-and-reject
Chrome: https://support.google.com /chrome /answer /95647 ?hl=de &hlrm=en
Safari: https://support.apple.com /de-de /guide /safari /sfri11471 /mac
Opera: https://help.opera.com /de /latest /web-preferences /#cookies

Please note that if you do not accept cookies, the functionality of our website may be restricted.

5) Contact us

When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected when a contact form is used can be seen in the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR. Your data will be deleted after your request has been processed. This is the case if it can be seen from the circumstances that the matter in question has been conclusively clarified and if there are no legal retention obligations to the contrary.

6) Data processing when opening a customer account and for contract processing

In accordance with Article 6 Paragraph 1 Letter b of the GDPR, personal data will continue to be collected and processed if you provide it to us to execute a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be done by sending a message to the above address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or reserve the right to further use of your data as permitted by law on our part became.

7) Comment function

As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the commenter name you chose are saved and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is done for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content through a comment made. We need your email address in order to contact you if a third party should complain that your published content is illegal. The legal basis for storing your data is Article 6 Paragraph 1 Letters b and f GDPR. We reserve the right to delete comments if they are criticized by third parties as being unlawful.

8) Use of customer data for direct advertising

8.1  Registration for our email newsletter

If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed to us that you agree to receive the newsletter. We will then send you a confirmation email asking you to confirm that you want to receive the newsletter in the future by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 (1) (a) GDPR. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter will be used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible mentioned at the beginning. Once you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

8.2  Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for goods or services similar to those you have already purchased from our range. In accordance with Section 7 Paragraph 3 UWG, we do not need to obtain your separate consent for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6 (1) (f) GDPR. If you have initially objected to the use of your email address for this purpose, we will not send emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with future effect by notifying the person responsible named at the beginning. For this you will only incur transmission costs according to the basic tariffs. Once your objection has been received, the use of your email address for advertising purposes will be stopped immediately.

8.3  Newsletter dispatch via Amazon SES

To manage our email traffic and also to send our newsletters, we use the “Amazon Simple Email Service” service from the technical service provider Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, USA (“Amazon SES”) ).

Amazon SES operates as a platform for organizing, sending and receiving emails and enables connection to various email delivery service providers and email clients.
When sending newsletters using Amazon SES, your newsletter data (email address, possibly name data for salutation purposes) is first transmitted to Amazon Web Services servers and then forwarded to the actual mail client for shipping purposes.
The server locations of Amazon Web Services are within the EU (Dublin, Frankfurt, Paris, and many more). In individual cases, however, data may also be transferred to Amazon Web Services, Inc., in the USA.

The legal basis for processing the data using Amazon SES is our legitimate interest in the best possible technical organization and handling of our email traffic as well as optimizing the provision of content and deliverability in accordance with Article 6 (1) (f) GDPR .

We have concluded an order processing agreement with Amazon SES (“Data Processing Addendum”, available at https://d1.awsstatic.com /legal /aws-gdpr /AWS_GDPR_DPA.pdf ), with which we oblige Amazon SES to process our customers’ data protect it and not pass it on to third parties.

You can view the data protection regulations of Amazon Web Services, Inc. here: https://d1.awsstatic.com /legal /privacypolicy /AWS_Privacy_Notice_German_2020-08-15.pdf

8.4  Goods availability notification via email

If we offer the option of informing you by email about the time of availability for selected, temporarily unavailable items in our online shop, you can register for our email notification service for product availability. If you register for our email notification service for product availability, we will send you a one-time email message about the availability of the item you have selected. The only mandatory information for sending this notification is your email address. Providing further data is voluntary and may be used to address you personally. We use the so-called double opt-in procedure to send this notification. This means that we will only send you a corresponding notification if you have expressly confirmed to us that you consent to receive such a message. We will then send you a confirmation email asking you to confirm that you want to receive such notification by clicking on an appropriate link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 (1) (a) GDPR. When you register for our email notification service about product availability, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration to prevent possible misuse of your email address at a later date to be able to understand. The data we collect when you register for our email notification service about product availability is used solely for the purpose of informing you about the availability of a specific item in our online shop. You can unsubscribe from the e-mail notification service about product availability at any time by sending a message to the person responsible mentioned at the beginning. Once you have unsubscribed, your email address will be immediately deleted from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration .

9) Data processing for order processing

9.1  To the extent necessary for contract processing for delivery and payment purposes, the personal data we collect will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact details you provided when ordering (name, address, email address) in order to provide you with our legal information obligations in accordance with Art. 6 Para 1 lit. Your contact details will be used strictly for the purpose of communicating updates owed by us and will only be processed by us for this purpose to the extent that this is necessary for the respective information.

To process your order, we also work with the following service provider(s), who support us in whole or in part in the implementation of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

9.2  Use of special service providers for order processing and processing

- Amazon Fulfillment (FBA)
The order is processed via the service provider “Amazon” (Amazon EU Sa rl, 38 avenue John F. Kennedy, L-1855 Luxembourg) as part of “Shipping by Amazon” (= Fulfillment by Amazon). Your personal data will be passed on to Amazon exclusively for the purpose of processing the online order. The data is passed on in accordance with Article 6 Paragraph 1 Letter b of the GDPR and only to the extent that this is necessary for order processing. Details about Amazon's data protection and its data protection declaration can be viewed at the following link: https://www.amazon.de /gp /help /customer /display.html /ref=footer_privacy ?ie=UTF8 &nodeId=3312401
- JTL
The order is processed via the service provider “JTL” (JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven). Name, address and, if applicable, other personal data will be passed on to JTL exclusively for the purpose of processing the online order in accordance with Article 6 Paragraph 1 Letter b of the GDPR. Your data will only be passed on to the extent that this is actually necessary to process the order. Details about JTL's data protection and the data protection declaration of JTL-Software-GmbH can be viewed at the following link: https://www.jtl-software.de /Datenschutz

9.3  Use of payment service providers (payment services)

- Amazon Pay
If you select the payment method "Amazon Pay", payment is processed via the payment service provider Amazon Payments Europe sca, 38 avenue JF Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to which we communicated your details during the ordering process Pass on information in addition to the information about your order in accordance with Art. 6 Para. 1 lit. b GDPR. Your data will be passed on exclusively for the purpose of processing payments with the payment service provider Amazon Payments and only to the extent that it is necessary for this purpose. If cookies, i.e. small text files that are stored on the end device, are set when using Amazon Pay, this is done exclusively on the basis of your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. This consent can be revoked at any time using the “cookie consent tool” implemented on the website. You can find further information about Amazon Payments' data protection regulations at the following internet address: https://pay.amazon.de /help /82974

- Apple Pay
If you choose the “Apple Pay” payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing is carried out via the “Apple Pay” function of your iOS, watchOS or macOS-operated device by debiting a payment card stored with “Apple Pay”. Apple Pay uses security features built into your device's hardware and software to protect your transactions. In order to approve a payment, you must enter a code previously specified by you and verify it using the “Face ID” or “Touch ID” function of your device.
For the purpose of payment processing, the information you provided during the ordering process, along with the information about your order, will be passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. Encryption ensures that only the website through which the purchase was made can access the payment details. After the payment is made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the payment success.
If personal data is processed during the transfers described, the processing takes place exclusively for the purpose of payment processing in accordance with Article 6 (1) (b) GDPR.
Apple retains anonymized transaction information, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. Anonymization completely excludes any personal reference. Apple uses the anonymized data to improve Apple Pay and other Apple products and services.
When you use Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and the authorization device communicate over an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can be used to identify you. You can turn off the ability to use Apple Pay on your Mac in your iPhone's settings. Go to Wallet & Apple Pay and turn off Allow Payments on Mac.
Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com /de-de /HT203027

- Google Pay
If you choose the “Google Pay” payment method from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), the payment will be processed via the “Google Pay” application on your mobile device that is powered by at least Android 4.4 (“KitKat”) and has an NFC function Debiting a payment card stored with Google Pay or a payment system verified there (e.g. PayPal). In order to approve a payment via Google Pay in the amount of more than €25, you must first unlock your mobile device using the verification measure that has been set up (e.g. facial recognition, password, fingerprint or pattern).
For the purpose of payment processing, the information you provided during the ordering process, along with the information about your order, will be passed on to Google. Google then transmits your payment information stored in Google Pay in the form of a unique transaction number to the originating website, which is used to verify a payment made. This transaction number does not contain any information about the real payment details of your payment methods stored with Google Pay, but is created and transmitted as a one-time valid numerical token. For all transactions via Google Pay, Google only acts as an intermediary to process the payment process. The transaction is carried out exclusively between the user and the source website by debiting the payment method stored with Google Pay.
If personal data is processed during the transfers described, the processing takes place exclusively for the purpose of payment processing in accordance with Article 6 (1) (b) GDPR.
Google reserves the right to collect, store and evaluate certain process-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the goods or services purchased provided by the merchant, photographs that you included with the transaction, the name and email address of the seller and buyer, respectively. the sender and recipient, the payment method used, your description of the reason for the transaction and, if applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively in accordance with Article 6 (1) (f) GDPR based on the legitimate interest in proper accounting, verification of transaction data and the optimization and functionality of the Google Pay service.
Google also reserves the right to combine the processed process data with other information that is collected and stored by Google when you use other Google services.
The terms of use of Google Pay can be found here:
https://payments.google.com /payments /apis-secure /u /0 /get_legal_document ?ldo=0 &ldt=googlepaytos &ldl=de
Further information on data protection at Google Pay can be found at the following internet address:
https://payments.google.com /payments /apis-secure /get_legal_document ?ldo=0 &ldt=privacynotice &ldl=de

- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "Purchase on account" or "payment in installments" via PayPal, we pass on your payment data to PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only to the extent that this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values ​​(so-called score values). To the extent that score values ​​are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. Further data protection information, including information about the credit agencies used, can be found in PayPal's data protection declaration: https://www.paypal.com /de /webapps /mpp /ua /privacy-full
You can object to this processing of your data at any time by sending a message object to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

- Stripe
If you choose a payment method from the payment service provider Stripe, payment will be processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will send the information you provided during the ordering process pass on the information about your order (name, address, account number, bank sort code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. Further information about Stripe's data protection can be found at the URL https://stripe.com /de /privacy#translation .
Stripe reserves the right to carry out a credit check based on mathematical and statistical procedures in order to protect the legitimate interest in determining the user's solvency. Stripe may transmit the personal data required for a credit check and received as part of payment processing to selected credit agencies, which Stripe will disclose to users upon request. The credit report can contain probability values ​​(so-called score values). To the extent that score values ​​are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. Stripe uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the right to use the selected payment method.
You can object to this processing of your data at any time by sending a message to Stripe or the commissioned credit agencies.
However, Stripe may still be entitled to process your personal data if this is necessary to process payments in accordance with the contract.

10) Use of Social Media: Videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos from the provider “Youtube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

The extended data protection mode is used here, which, according to the provider, only starts saving user information when the video(s) are played. If the playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about user behavior. According to information from “YouTube”, these serve, among other things, to record video statistics, improve user-friendliness and prevent abusive behavior. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not want it to be associated with your YouTube profile, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Article 6 Paragraph 1 Letter f of the GDPR on the basis of Google's legitimate interests in the display of personalized advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of these user profiles; to exercise this you must contact YouTube. When using YouTube, personal data may also be transmitted to the servers of Google LLC. come to the USA.
Regardless of whether the embedded videos are played, a connection to the Google network is established every time this website is accessed, which can trigger further data processing operations without our influence.

Further information on data protection at “Youtube” can be found in the YouTube terms of use at https://www.youtube.com/static ?template=terms and in Google’s data protection declaration at https://www.google.de/intl/ de /policies /privacy

To the extent legally required, we have obtained your consent for the processing of your data as described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website.

11) Online Marketing

11.1billiger.de  Sales Tracking

This website usesbilliger.de Sales Tracking, a tracking technology from solute.de GmbH, Zeppelinstraße 15, D-76185 Karlsruhe, to track and evaluate certain user actions that were carried out on our website after being redirected bybilliger.de.

For this purpose, a so-called Javascript-based tracking pixel is implemented in our order confirmation pages, which can track user actions as a single-pixel file through interaction withbilliger.de.
The tracking pixel creates a connection between a user click on an ad (touch point) onbilliger.de and a completed order on our website. When you complete an order, your browser sends an HTTP request via the pixel to thebilliger.de server, with which certain information is transmitted.

This information includes the IP address of the end device (this IP address is anonymized bybilliger.de before storage), HTTP header (data packet with various technical information automatically transmitted by your browser) and the time of the request. In addition, the order number and the shopping cart value of your order are also transmitted and stored bybilliger.de. This information will only be recorded and transmitted to and stored bybilliger.de if an order has actually been placed after being forwarded frombilliger.de to our website.
If the transmission of this information tobilliger.de includes personal user data, this is done in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on our legitimate interest in the statistical evaluation of the success of product advertisements onbilliger.de and the purchasing behavior of users thus optimizing our online offering.

If you do not want the information described to be transmitted tobilliger.de in the future, you can only prevent this by deactivating the execution of Java script in your browser. Alternatively, you can prevent the execution of Java Script code by installing a Java Script blocker (e.g. https://noscript.net / or https://www.ghostery.com ). However, it is very likely that you will not be able to fully use all of the website's functions.
To the extent legally required, we have obtained your consent for the processing of your data as described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option described above for making an objection.

11.2  Facebook pixel for the creation of custom audiences (with cookie consent tool)
The so-called “Facebook pixel” from the social network Facebook is used within our online offering, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland (“Facebook”) is operated.
If a user clicks on an advertisement placed by us that is displayed on Facebook, an addition is added to the URL of our linked site by Facebook Pixel. If our site allows the sharing of data with Facebook via Pixel, This URL parameter is written into the user's browser via a cookie, which our linked page sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook.
With the help of the Facebook Pixel, Facebook is able to, on the one hand, to determine the visitors to our online offering as a target group for the display of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to only show the Facebook ads we place to those Facebook users who also use them have shown interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products, which are determined based on the websites visited), which we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not appear annoying. This allows us to further evaluate the effectiveness of Facebook advertisements for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook advertisement (so-called “conversion”).
The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines ( https://www.facebook.com/about/privacy/ ) . The data can enable Facebook and its partners to place advertisements on and outside of Facebook.
The data processing associated with the use of the Facebook Pixel only takes place with your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, remove the check mark next to the “Facebook Pixel” setting in the “Cookie Consent Tool” integrated on the website.

11.3  Google AdSense

This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, i.e. text files that are stored on your computer and which enable your use of the website to be analyzed. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information. These can be used to record, collect and evaluate simple actions such as visitor traffic on the website.

The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also result in a transmission to the Google LLC servers. come to the USA.

Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense advertisements. The IP address transmitted by your browser as part of Google AdSense is not combined with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.

Details about the processing initiated by Google AdSense and how Google handles data from websites can be found here https://policies.google.com/technologies/partner-sites

The described processing of data is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR for the purpose of targeted advertising targeting of the user by advertising third parties, whose advertisements are displayed on this website based on the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content for a fee.

You can find further information about Google's data protection regulations at the following internet address https://www.google.de/policies/privacy/

You can permanently deactivate cookies for ad preferences by preventing them by setting your browser software accordingly, or you can download and install the browser plug-in available at the following link :
https://www.google.com/settings/ads /plugin ?hl=de

Please note that certain functions of this website may not be possible or may only be used to a limited extent if you have deactivated the use of cookies.

To the extent legally required, we have obtained your consent for the processing of your data as described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option described above for making an objection.

11.4  Use of affiliate programs

- Own affiliate program
In connection with the product presentations on our website, we maintain our own affiliate program, within which we provide interested third-party website operators with partner links for placement on their websites, which lead to our offers. Cookies are used for the affiliate program, which are generally set on the partner site after clicking on a corresponding partner link and for which we are therefore not responsible under data protection law. Cookies are small text files that are stored on your device in order to be able to trace the origin of transactions (e.g. “sales leads”) that were generated via such links. Among other things, we can see that you clicked the partner link and were redirected to our website. This information is required for payment processing between us and the affiliate partners. If the information also contains personal data, the processing described is carried out on the basis of our legitimate financial interest in processing commission payments in accordance with Article 6 (1) (f) GDPR.
If you would like to block the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.


- ADCELL partner program (Firstlead GmbH)
We participate in the “ADCELL” partner program of Firstlead GmbH, Rosenfelder St. 15-16, 10315 Berlin (hereinafter “ADCELL”). As part of its services, ADCELL stores cookies on users' devices to document transactions (e.g. “sales leads”) when a visitor clicks on an advertisement with the partner link. These cookies serve the sole purpose of correctly assigning the success of an advertising medium and the corresponding billing within the network. ADCELL also uses so-called tracking pixels. This allows information such as visitor traffic on the pages to be evaluated.


The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transmitted to an ADCELL server and stored there. Among other things, ADCELL can recognize that the partner link on this website was clicked. ADCELL can pass on this (anonymized) information to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data.
If the information also contains personal data, the processing described is carried out on the basis of our legitimate financial interest in processing commission payments with ADCELL in accordance with Article 6 (1) (f) GDPR.
If you would like to block the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If you do not agree to the processing of your data as described above, you have the option of deactivating data processing at www.adcell.de/datenschutz.
To the extent legally required, we have obtained your consent for the processing of your data as described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option described above for making an objection.


- AWIN Performance Advertising Network
We participate in the performance advertising network of AWIN AG, Eichhornstrasse 3, 10785 Berlin (hereinafter "AWIN"). As part of its tracking services, AWIN stores cookies on the devices of users who visit or use its customers' websites or other online offerings to document transactions (e.g. “sales leads”) (e.g. register a subscription to a newsletter or place an online order). These cookies serve the sole purpose of correctly assigning the success of an advertising medium and the corresponding billing within its network.
A cookie only contains information about when a specific advertising medium was clicked on by a device. The AWIN tracking cookies store an individual number sequence that cannot be assigned to the individual user and is used to document an advertiser's partner program, the publisher, and the time of the user's action (click or view). AWIN also collects information about the device from which a transaction is carried out, e.g. the operating system and the browser that is accessing it. If the information also contains personal data, the processing described is carried out on the basis of our legitimate financial interest in processing commission payments with AWIN in accordance with Article 6 (1) (f) GDPR.
If you do not want cookies to be stored in your browser, you can do this by changing the appropriate browser settings. You can deactivate the storage of cookies in your respective browser under Extras/Internet Options, restrict it to certain websites or set your browser so that it notifies you as soon as a cookie is sent. Please note, however, that in this case you will have to expect a limited display of the online offerings and a restricted user interface. You can also delete cookies at any time. In this case, the information stored therein will be removed from your device.
Further information on AWIN's use of data can be found in the company's data protection declaration: https://www.awin.com /de /legal
To the extent legally required, we have your consent to the processing of your data as described above in accordance with Art. 6 Para. 1 lit. a GDPR obtained. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option described above for making an objection.

12) Web analytics services

Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses so-called “cookies”, which are text files that are stored on your device and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server and stored there; this may also be transmitted to the servers of Google LLC. come to the USA.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes any direct reference to a person. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics is not merged with other Google data.
Google Analytics also enables the creation of statistics with statements about the age, gender and interests of site visitors based on an evaluation of interest-based advertising and with the use of third-party information via a special function, the so-called “demographic characteristics”. This allows the definition and differentiation of user groups of the website for the purpose of target group-optimized targeting of marketing measures. However, records collected using “demographic characteristics” cannot be assigned to a specific person.
Details about the processing initiated by Google Analytics and how Google handles data from websites can be found here: https://policies.google.com /technologies /partner-sites
All processing described above, in particular the setting of Google Analytics cookies for this purpose Reading information on the device used will only be carried out if you have given us your express consent to do so in accordance with Article 6 Paragraph 1 Letter a of the GDPR. Without this consent, Google Analytics will not be used during your visit to the site.
You can revoke your consent at any time with future effect. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties.
For the transfer of data from the EU to the USA, Google relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European data protection level in the USA.
Further information about Google (Universal) Analytics can be found here: https://policies.google.com /privacy ?hl=de &gl=de

13) Retargeting/remarketing/recommendation advertising

Google Ads Remarketing
Our website uses the functions of Google Ads Remarketing, with which we advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Article 6 (1) (f) GDPR.
Any further data processing will only take place if you have agreed to Google that your internet and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads that you display on the web regard. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups. As part of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. come to the USA.
Details about the processing initiated by Google Ads Remarketing and how Google handles data from websites can be found here: https://policies.google.com /technologies /partner-sites
You can permanently object to the setting of cookies by Google Ads Remarketing by Download and install the Google browser plug-in available at the following link:
https://support.google.com /ads /answer /7395996 ?
You can view further information and the data protection regulations regarding advertising and Google here:
https://www.google.com /policies /technologies /ads /
To the extent legally required, we have your consent to the processing of your data as described above in accordance with Art. 6 Para. 1 lit. a GDPR obtained. You can revoke your consent at any time with future effect. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website or, alternatively, follow the option described above to object.

14) Using a live chat system

Tawk.to
This website uses technologies from tawk.to inc. 187 East Warm Springs Rd, SB298 Las Vegas, NV, 89119, USA, (www.tawk.to) collects and stores anonymized data for the purposes of web analysis and to operate the live chat system to answer live support requests. Usage profiles can be created from this anonymized data under a pseudonym. Cookies can be used. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies enable recognition of the Internet browser.
The data collected using the tawk.to technologies will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. To avoid storing tawk.to cookies, you can set your internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies may mean that some functions on our website can no longer be carried out. You can object to the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with future effect by sending us your objection informally by email to the email address stated in the legal notice.
We have concluded a data processing agreement with tawk.to Inc., the provider of tawk.to, with which we oblige tawk.to Inc. to protect our customers' data and not to pass it on to third parties to pass on.

15) Tools and miscellaneous

15.1  ACRIS E-Commerce GmbH (“EU Cookie Policy Pro”)
This website uses the cookie consent tool “EU Cookie Policy Pro” from ACRIS E-Commerce GmbH, Am Pfenningberg, to obtain effective user consent for cookies requiring consent and cookie-based applications 60, 4040 Linz, Austria (“ACRIS”).
By integrating a corresponding JavaScript code, users are shown a banner when they access the page, in which consent can be given for certain cookies and/or cookie-based applications by ticking a box. The tool blocks the setting of all cookies requiring consent until the respective user gives the relevant consent by checking the box. This ensures that such cookies are only set on the user's device if consent has been given.
So that the cookie consent tool can clearly assign page views to individual users and individually record, log and store the user's consent settings for a session duration, certain user information (including the IP address) is collected when our website is accessed by the cookie consent tool. collected, transmitted to ACRIS servers and stored there.
This data processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and therefore in a legally compliant design of our website.
Another legal basis for the data processing described is Article 6 (1) (c) GDPR. As those responsible, we are subject to the legal obligation to make the use of cookies that are not technically necessary dependent on the respective user consent. Further information on
data usage by ACRIS E-Commerce GmbH can be found at https://www.acris-ecommerce.at/datenschutz/

15.2  - FontAwesome
This site uses so-called web fonts from “FontAwesome”, a service provided by Fonticons, Inc., 710 Blackhorn Dr, Carl Junction, 64834, MO, USA (“FontAwesome”) for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to FontAwesome's servers. This may also result in personal data being transferred to FontAwesome's servers in the USA. In this way, FontAwesome becomes aware that our website was accessed via your IP address. The processing of personal data in the course of contacting the font provider will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “cookie consent tool” provided on the website. If your browser does not support web fonts, a standard font will be used by your computer.
Further information about FontAwesome can be found at: https://fontawesome.com /privacy
- Google Web Fonts
This site uses so-called web fonts from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 for the uniform display of fonts E5W5, Ireland (“Google”). When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google's servers. This may also result in personal data being transmitted to the Google LLC servers. come to the USA. In this way, Google becomes aware that our website was accessed via your IP address. The processing of personal data in the course of contacting the font provider will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the “cookie consent tool” provided on the website. If your browser does not support web fonts, your computer will use a standard font.
Further information about Google Web Fonts can be found at https://developers.google.com /fonts /faq and in Google's privacy policy: https://www.google.com /policies /privacy /

15.3  Google Customer Reviews (formerly Google Certified Dealer Program)

We work with Google as part of the Google Customer Reviews program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to take part in an email survey from Google. If you give your consent in accordance with Article 6 Paragraph 1 Letter a GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your purchasing experience on our website. The review you leave will then be aggregated with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google Seller Ratings. As part of the use of Google customer reviews, personal data may also be transmitted to the servers of Google LLC. come to the USA.

You can revoke your consent at any time by sending a message to the person responsible for data processing or to Google.

Further information about Google's data protection in connection with the Google customer reviews program can be found at the following link: https://support.google.com /merchants /answer /7188525 ?hl=de

You can read more information about Google Seller Ratings data protection at this link: https://support.google.com /google-ads /answer /2375474

15.4  - Doofinder
In order to make visiting our website attractive and to present you with better search results more quickly, we use the doofinder search function. This serves to protect our legitimate interest, which predominates in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 lit. f GDPR. The site operator is DooFinder SL, Madrid 28037, Rufino González 23 bis, 1º 1, Spain. In order to use doofinder's search function, the browser you are using must connect to doofinder's servers. This gives doofinder knowledge that our website was accessed via your IP address.
Further information about the Doofinder search can be found at https://www.doofinder.com /de / and in doofinder's data protection declaration: https://www.doofinder.com /de /privacy-policy

16) Rights of the person concerned

16.1  The applicable data protection law grants you the following data subject rights (rights of information and intervention) towards the person responsible with regard to the processing of your personal data, whereby reference is made to the legal basis listed for the respective exercise requirements:

  • Right to information in accordance with Art. 15 GDPR;
  • Right to rectification in accordance with Art. 16 GDPR;
  • Right to deletion in accordance with Art. 17 GDPR;
  • Right to restriction of processing in accordance with Art. 18 GDPR;
  • Right to information in accordance with Art. 19 GDPR;
  • Right to data portability in accordance with Art. 20 GDPR;
  • Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR;
  • Right to complain in accordance with Art. 77 GDPR.

16.2  RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCE OF INTERESTS BASED ON OUR OVERWHELMING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU USE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN PROVE COMPLEX REASONS FOR THE PROCESSING THAT ARE worthy of protection, which OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE YOUR OPT-OUT AS DESCRIBED ABOVE.

IF YOU USE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE AFFECTED DATA FOR DIRECT ADVERTISING PURPOSES.

17) Duration of storage of personal data

The duration of storage of personal data is determined based on the respective legal basis, the purpose of processing and - if relevant - additionally based on the respective legal retention period (e.g. retention periods under commercial and tax law).

When processing personal data on the basis of express consent in accordance with Article 6 Paragraph 1 Letter a of the GDPR, this data will be stored until the person concerned revokes their consent.

If there are statutory retention periods for data that are processed within the framework of legal or transaction-like obligations on the basis of Art. 6 Para. 1 lit and/or we have no legitimate interest in further storage.

When processing personal data on the basis of Art. 6 Para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object in accordance with Art. 21 Para provide evidence for the processing that outweighs the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Article 6 Paragraph 1 Letter f of the GDPR, this data will be stored until the person concerned exercises their right to object in accordance with Article 21 Paragraph 2 of the GDPR.

Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.